Fastcloud’s Blog


Solving HDMI droupouts (ATI HD5650 in Acer’s Aspire 3820TG)

Posted in IT,Windows related stuff by fastcloud on January 11, 2012

After installing a new version of ATI/AMDs driver and Catalyst Center for the Radeon Mobile HD5650 (hybride) my external screen (connected via HDMI2DVI) would occassionally turn black for a second or less. At first, I blamed my screen. I connected another screen but the problem remained, I still observed short, sporadic dropouts.

The solution was getting rid of any ATI drivers on the system and reinstalling the following Acer driver: “VGA_AMD_8.752.0.0_W7x86x64_A”. I downloaded it from Acer’s support Web site.

The download is called:  “VGA Driver (Radeon HD 5650 & Radeon HD 5470) AMD    8.752.0.0    195.3 MB    01/31/2011 “.

Then, I followed this steps to successfully reinstall the driver and get rid of the dropouts:

  1. Uninstalled all ATI related software (Catalyst & Co)
  2. Uninstalled the drivers of your VGA cards in the Device Manager
  3. Deleted all ATI folders on the disk
  4. Booted into safe mode and ran AMD Catalyst TwL Cleaner v3.9.2.cmd
  5. Rebooted and installed VGA_AMD_8.752.0.0_W7x86x64_A
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